Why hire someone with international experience?

Why hire someone with international experience? It’s a simple question that is perhaps best answered with a story.

Meet Jared Stryker. 23 years old. Left-handed. Born on Christmas. Loves to travel and explore new, unfamiliar places.

The travel bug was sparked when he went to Japan through Rotary Youth Exchange in 2013. While he was there, he was faced with a number of challenges due to the language and culture barriers. But instead of backing down and giving up, he was persistent, optimistic, and always made the best out of the situation.

“It’s a great opportunity to learn a lot about yourself, as well as other countries,” he said. “And so, I wanted to do it again. I wanted to put myself in a country that I knew next to nothing about: where I didn’t know the language, where I didn’t know the culture, and where I could challenge myself, to throw myself way outside of my comfort zone and see what sticks.”

A natural risk taker, Jared was craving another experience like the one he had in Japan.

“I think it’s exciting to be in a situation where you don’t know what’s going to happen,” he said, smiling. “That’s kind of fun.”

When I interviewed him, Jared had just returned from a 10 month exchange to Chongqing, China through Laurier International. There, he studied Mandarin and Chinese culture. His mornings were devoted to learning the language, and his afternoons were spent immersing himself in Chinese culture by participating in activities like “calligraphy or reading and writing classes […], or Chinese song.”

In fact, he actually did a song performance in Harbin, which is one of his favourite moments in China. Others include cycling around the southern island of Hainan over seven days, playing music in the square, and modelling for a month.

Having been able to experience so many things he would not have been able to if he stayed in Canada, he finds it “hard to pick out a favourite.” Granted, he could get involved with the Chinese communities here, but actually immersing one’s self in a different culture provides a completely different experience.

Of course, Jared also brought back language and culture skills. And, just like when he went to Japan, he did not come back the same person. His personal development was reflected in his positivity and optimism.

“You learn how to be more accepting of whatever the situation,” he said.

However, it’s difficult to instantly recognize how one has grown: “I think sometimes it takes a lot of reflection and a lot of time past your exchange to truly put things into perspective. It’s not always immediately noticeable that you’ve changed, but you’ve learned a lot of stuff.”

These soft and hard skills can be applied in both his studies and work.

“For school, because I’m in Global Studies, it really throws you into the fray of what you’re studying. A big part of [the program] is China and East Asian studies, so you get to see everything firsthand. You get to be on the front lines of what you’re studying,” he explained.

What’s more, since he went on exchange with Laurier International, he was still paying Laurier tuition, getting student loans, and he also managed to obtain a few transfer credits.

Laurier International aims to connect students with exchange experiences that will supplement their academic studies. They keep in contact with numerous universities and organizations around the world, making it easy for students to find placements in different countries. They also allow students to bring opportunities to them, and help the student with applications and provide support in the form of check-ins and information sessions.

“They make sure you’re safe. They’re very helpful,” said Jared.

Similarly, AIESEC provides students with the opportunity to go abroad and develop themselves both personally and professionally. The Global Internship Program, in particular, places fourth year undergraduate students and recent graduates in a 6 week to 12 month overseas internship, where they are integrated into the business’ operations. These passionate, motivated individuals can provide the business with a global youth perspective. There is also constant communication between the AIESEC committee in that region and the intern and the company to ensure that all parties are having the best experience possible.

International experience is always an asset when applying to jobs. Globalization is key in today’s economy. It is very difficult for businesses to survive on the economy alone. Small, medium, or large, they should be thinking about their company in a global perspective—and something that will give a company an advantage is hiring someone who has been to another country, who has learned their language, and has been immersed in their culture. They can leverage their international experience.

Above all, the soft skills that develop from being thrown into an unfamiliar country are very applicable in the workplace. Employers are always looking for good, persistent problem solvers with high emotional intelligence, because they will be able to make the decisions that will help the company succeed.

“You might react to [situations] in a more positive way. You’ll be able to deal with stresses and curveballs more easily,” Jared said. “It [also] helps in trying to understand people. And it gives you a lot of perspective, I think.”

So why hire someone with international experience? They are positive, optimistic risk-takers who are eager to tackle any problems that arise. They can easily adapt to sudden disruptions, and they can apply the skills they developed through their international experience to the workplace. Lastly, they are always willing to challenge themselves, to develop themselves further.

When asked if he would go abroad again, Jared eagerly replied: “yes, of course. I’d love to go somewhere else that I don’t know.”

Q&A with Catharine Gerhard

Catharine Gerhard, Senior Business Development Officer at Canada's Technology TriangleReady, Set, Global! is quickly approaching. In anticipation of the upcoming event, Catharine Gerhard answers some questions about globalization.

What does “going global” mean to you?

To me, “going global” means several things. It means expanding your business brand internationally and exporting your product. It means establishing a global operation. It means developing strategic relationships globally via distributors, suppliers, venture capitalists, and joint ventures. It means having an open mind, considering the impact of global markets, and developing good strategic relationships.

Why is it important for a company to think about globalization?

We are globally connected. The 2008 global economic downturn exemplifies this. The shift of economic power to Asian markets, in particular, is not one we can ignore. Companies need to pay attention to the location of growing economic markets, demographic trends and leverage country trade agreements beyond NAFTA.  Canada currently has free trade agreements with 10 countries and has begun negotiations with more than 60 others!

At what stage should a business consider “going global”?

Because of how globally connected and impacted industries are today, a business should try and build an international business strategy early on. The focus should answer questions such as “where are the key markets that my product is in demand?” and “how can I align myself over time in my business relationships, staff, and supply chain to reach these international goals?”.  It won’t happen overnight, but business decisions can bear this international intent in mind and support the company’s deliberate approach towards internationalization.

What is the first step in taking your local success to the next level?

Market research and planning are key. Where are the key markets for your product/service? Who are the competitors? What is your competitive advantage?

It is also important to prepare a business plan and identify key partnerships and resources. This means developing relationships with potential customers, partners and understanding how business is done in the target countries. Along the way, there are many resources available, including the Canadian and Ontario trade commissioner located in international markets, trade and business associations, incubators and in-market personnel that can support. In the end, what still hasn’t changed is the importance of relationships.

How do you overcome any language or cultural barriers?

Have an open mind. Take the time to appreciate cultural differences and learn important cultural traditions. Know your limitations and partner with or hiring personnel/companies with in-market experience to navigate in these markets.


Do you have any more questions about going #local2global? Join Paul Salvini, Catharine Gerhard, and Lisa Cashmore at Ready, Set, Global! from 5:30 – 8:00 pm on January 15. Purchase your tickets now!

Q&A with Paul Salvini

Paul Salvini, CEO of Accelerator Centre, is speaking at Ready, Set, Global! on January 15!With Ready, Set, Global! quickly approaching, Paul Salvini, CEO of the Accelerator Centre, answers some questions about globalization.

What does “going global” mean to you?

“Going global” means taking your business beyond your local market. It can be inbound (such as establishing a global supply chain) or it could be outbound (such as establishing a global market for your product or service). For some companies, going global is not only essential, it is something that needs to be planned from day one. Depending on your business, “going global” might mean building a global network, forming global relationships, or dealing with global regulatory issues – especially when staff and physical goods are moving from one country to another.

Why is it important for a company in Kitchener-Waterloo to think about globalization?

It is important for any company these days to think about their business in a global context. Even if you are a local vendor serving a local market, you still have to be aware of what’s happening in a global context.

How has technology impacted globalization?

Technology has made it a lot easier to work globally and has made the world feel like a much smaller place. Information can move quickly from one place to another and it is now possible for someone to have a global impact without having a global footprint. Of course, there is a downside, too: your competition is now global so Canadian businesses – especially small- and medium-sized enterprises — need to learn to use technology more effectively if they want to compete.

What is the first step in taking your local success to the next level?

To reach an outbound global market, it often helps to have an in-country champion for your product. Often a young company will form a relationship with an early customer who becomes an evangelist in the new market. The most successful companies are those that create such loyalty among their customer base as to turn every customer into a salesperson.

How do you overcome any language or cultural barriers?

As a richly multicultural country, Canada has a tremendous advantage when it comes to going global. We have an international labour force, and, here in KW, we have a strong pool of talented international students who represent just about every major country in the world. Canada’s international reputation also provides companies with a strong competitive advantage. More often than not, people out there like us!

Want to hear more? Ready, Set, Global! is only a month away! Save the date and purchase your tickets here.

Q&A with Lisa Cashmore

Lisa Cashmore, Manager of the Soft Landing Program at CDMN, will be speaking at Ready, Set, Global on January 15!In anticipation of Ready, Set, Global! on January 15, Lisa Cashmore answers a few questions about globalization.

What does “going global” mean to you?

“Going global” isn’t only for large enterprises. It is an essential activity that every Canadian company must perform to scale their business. “Going global” is not only entering a new, foreign market to close revenue or secure an investment, but also a matter of understanding how the global marketplace will impact your business and what opportunities and challenges it will present. Global awareness allows you to adapt, innovate, and form an effective strategic plan for your company growth.

Why is it important for a company to think about globalization?

Growing your business internationally has many benefits. It can contribute significantly to a company’s revenue, productivity, resilience, profitability, and longevity. It helps mitigate the risks of being bound solely to the domestic market. International sales often lead to product development, the adoption of new technologies, innovation, and production efficiencies. There are only 35 million people living in Canada, so the majority of your total addressable market will likely fall outside of the country.

When does a start-up know it is ready to go global?

There are a number of things that need to be considered before entering a new, foreign market. Ideally, you will have already proven your value proposition in your domestic market.  If you have identified a potential customer overseas, created some interest, and feel confident that the opportunity is solid, then go for it!  In most cases, though, I would not enter an international market as an exploratory mission. There is so much that you can do from your desk to ensure success before traveling abroad. Heading to New York City because others have told you “it is the place to be” is not the best approach.

What is the first step in taking your local success to the next level?

There are so many things you can do to get the most out of your time in-market: prearrange meetings, demo your product virtually, have Skype calls, work with the Canadian Consulate and Trade Commissioners.  Ensure that your product meets all of the regulatory requirements of the country. For example, does it need to be translated?  Consider whether your team has the capability to handle the new business should you secure it.  Will you be able to handle customer issues in a different language and/or time zone?

How do you overcome any language or cultural barriers?

Utilizing resources like AIESEC students and the Trade Commissioners services is truly beneficial.  The more you can prepare yourself in advance, the better you will fare in a new market.  Knowing things like when best to schedule meetings, meeting protocol, and even body language can have a huge impact on your success.

Want to hear more? Purchase your tickets for Ready, Set, Global! here.